Shipping policy

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from MYCLYR.

1. SHIPPING ORIGIN
All orders are shipped from:
Bhavnagar, Gujarat, India

2. ORDER PROCESSING
- Orders are processed within 1 to 3 business days after successful payment
- Orders are not processed on Sundays or public holidays
- During high demand periods, processing times may be slightly extended

Once your order is processed and dispatched, you will receive tracking details.

3. DELIVERY TIMELINE
Estimated delivery time: 7 to 21 business days

Delivery time may vary depending on:
- Your location
- Courier service availability
- External factors such as weather or logistics disruptions

Delivery timelines are estimates and not guaranteed.

4. SHIPPING CHARGES
Shipping charges, if applicable, are shown at checkout before payment.

5. CASH ON DELIVERY (COD)
Cash on Delivery may be available on selected orders.

We reserve the right to:
- Disable COD for certain locations or orders
- Cancel COD orders flagged as high-risk or unverifiable

6. TRACKING YOUR ORDER
Tracking details will be shared after dispatch via email, SMS, or WhatsApp.

Please allow time for tracking updates to reflect.

7. DELIVERY ISSUES

Incorrect Address:
Customers are responsible for providing accurate shipping details.
We are not responsible for delivery failures due to incorrect or incomplete addresses.

Failed Delivery Attempts:
If delivery fails due to customer unavailability or refusal:
- The order may be returned to us
- Re-shipping charges may apply
- Refunds may not be issued

8. DELAYS
We are not responsible for delays caused by:
- Courier partners
- Weather conditions
- Strikes or disruptions
- Government restrictions
- Any events beyond our control

9. LOST OR DAMAGED SHIPMENTS

If your order arrives damaged:
- Contact us within 7 to 12 days of delivery
- Provide clear photo or video proof

If approved:
- Replacement or refund will be issued as per policy

If a package is marked delivered but not received:
- You must report it within a reasonable time
- Resolution depends on courier investigation

10. CONTACT FOR SHIPPING SUPPORT

WhatsApp: +91 9313006110
Email: myclyr@gmail.com
Support Hours: 9:00 AM to 11:00 PM (IST)